Statue Cruises Customer Service

Best Way to Contact Statue Cruises

The best way to get in touch with our team at Statue Cruises is through your preferred method of communication – be it over the phone, email or live chat. Each service ensures you receive prompt and professional assistance for any inquiries about cruises offered by us.

How to Reach a Live Person

If you're looking to speak directly with someone from our customer support team at Statue Cruises:

• Email Support: For detailed information, specific questions or travel planning needs - [email@example.com](mailto:info@statuecruises.com)
• Live Chat on Our Website: Available 24/7 for quick responses during your cruise booking process.

Customer Service Hours

The Statue Cruises customer service team is available to assist you from Monday through Sunday, with a few exceptions. Here are the hours we operate:

• Monday - Friday: 8:00 AM – 10:00 PM Eastern Time (EDT)
• Saturday & Sunday: 9:00 AM – 5:00 PM EDT

Average Wait Times & Best Time to Call

The average wait time for a live person can vary, but it's generally quicker during off-peak hours. Our team is most responsive from early morning (7:30 - 9 AM) and late evening after your planned cruise departure.

Common Reasons People Call

• Inquire About Cruises: Information on upcoming cruises, prices or itinerary details.
• Modify Booking Details: Changes in travel dates and availability of cabins.
• Parking & Shore Excursions Questions: Assistance with logistics related to our shore excursions offerings at various ports.

Phone Menu Tips

If you're calling, please follow these tips for a smooth experience: Press 1 when prompted; this will connect you directly through the main menu.

Frequently Asked Questions (FAQs)

• What are your cruise packages like?
• I have an allergy, can I get a special meal for my child on board?

- Cruise Packages: We offer several luxury and adventure cruises tailored to different interests such as cultural excursions or relaxation.

- Special Meals & Dietary Needs: Absolutely! Our culinary team is equipped with the resources required to cater your child's specific dietary requirements upon request during booking, ensuring a worry-free experience for you both.

Other Contact Methods

• Email Support:
• Live Chat on Website:
• Social Media Channels: Follow Statue Cruises' official accounts @statuecruises and reach out via comments or direct messages.

Helpful Tips

• Be Prepared with Documents & Details Before Calling:
• Avoid Peak Hours for Shorter Wait Times (7:30 - 9 AM and Post-Cruise Departure Time).

If you have any more questions or need further assistance, don't hesitate to contact us. We are always here ready with helpful information that makes your Statue Cruises experience unforgettable.