Sun Country Airlines Customer Service

The Best Phone Number to Call Sun Country Airlines

If you need assistance or have any inquiries related to your flights and services at Sun Country Airlines, we highly recommend using our dedicated customer service phone number: 651-905-2737.

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How to Reach a Live Person on the Phone

If you call this main line (1), there is usually no need for an automated system. You can get through directly and speak with one of our helpful customer service representatives without navigating confusing phone menus.

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Hours of Operation: When to Call Sun Country Airlines Customer Service

Our standard operating hours are from 8 AM - 5 PM Central Time, Monday through Friday. We close for a lunch break between 12-1 and do not answer calls during our non-operating times.

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Wait Times: How Long Will I Be on Hold with Sun Country Airlines Customer Service?

The average wait time is approximately 5 minutes when you call this number. The best days to reach a live person are usually in the mornings, as well as after lunch around 1 PM.

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Alternate Phone Numbers for Sun Country Airlines Customer Service

If your issue is specific (e.g., reservations or baggage), there may be different numbers you can call to get in touch with our customer service team. Below are some of the other phone lines that might help:

• Reservations: Call this number for all booking related issues
• Baggage claims and lost luggage inquiries must go through a specific line, not general support.
• Frequent flyer program questions can be answered by calling the frequent flyers desk directly. However, if you have any account information ready it will streamline your call significantly.

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The Best Time to Call Sun Country Airlines Customer Service: Busy and Least Busy Days of Year

We receive most calls during the first few hours after we open, at 8 AM. You can expect a relatively shorter wait time if you call between these times.

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Common Reasons Sun Country Airlines Customer Service Is Called by Customers

The following are some of most common reasons for contacting our customer service:

• Flight status and delays or cancellations (most frequent reason)
• Special assistance requirements on short notice due to medical, accessibility issues etc.
• Baggage claims when your checked luggage is lost
• Downgrade of flight class after booking a seat in business first class; we do not allow last-minute upgrades for paid passengers (if you already have an upgrade ticket or voucher this will change)
• Rescheduling, cancellation and refunds due to missed connecting flights.

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Sample Customer Calls With Sun Country Airlines Customer Service: Realistic Examples of What You May Expect When Calling Our Help Desk for Support with Your Flight Booking Issues or Other Concerns (e.g., lost luggage)

The following are some real, representative sample calls that we have received from customers looking to make a connection and get the help they need:

• Calling about missing checked baggage after arriving at their connecting flight. We can quickly identify your original booking number so you may receive compensation or reassign new bags.
• A frequent flyer with an unclaimed miles balance wanting to use it for a future upgrade, etc
• Booking issues (e.g., wrong class of service booked and now want change).
• Flight status inquiries after hearing that there may be changes in the flight time due to operational reasons.

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FAQ Section: Most Frequently Asked Questions About Sun Country Airlines Customer Service (1-4 Common Issues)

• If you missed your connecting flights, how can I get a refund for my ticket?
• Can someone help me with rebooking or changing the flight after I've already checked in and paid? Can they change it if I'm still within allowed time limit (24 hours before scheduled departure) without additional charges being incurred by Sun Country Airlines customer service team?
• I have a seat upgrade voucher for business class but my original ticket is economy, can I get an actual boarding pass with the new level of travel? If you already paid to be upgraded at check-in (when it was not available), we cannot issue any additional vouchers.
• How do frequent flyers earn and use miles?

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Other Ways To Reach Sun Country Airlines Customer Service Besides the Phone Number Given Above: Social Media, Website & Email Contact Options Are Also Available If You Need More Information or Assistance With Your Booking Or Other Travel Concerns.

You can reach out to us through our social media platforms such as Facebook and Twitter for real-time assistance. We also have a helpful blog on our website that addresses common issues you may encounter when flying with Sun Country Airlines, including how-to guides if you're experiencing flight delays or cancellations due to bad weather conditions.

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Conclusion: Call 651-905-2737 When You Need Help With Your Flight Booking Issues Or Other Concerns Related To Flying With Sun Country Airlines

If you need assistance with your booking, want information on how to change or cancel a flight and incur no charges from our company (if still within the time frame), lost luggage inquiries after missing connecting flights etc. Call 651-905-2737 for one of these customer service representatives.